
21 Eastern Avenue
Worcester, MA 01605
Phone: (508)506-3003
Fax: (877) 569-2130
Appointments:
Mon 7:30-11:30 and 1:30-3:00
Tue 8-11:30 and 1-3:30
Wed 8-11:30 and 1-4:30
Thu 8-11:30 and 1-3:30
Fri 7:30-2
Billing:
Mon-Thur 8:30-6
Fri 8:30-12
Phone: (351)-242-0240
Worcester Location Frequently Asked Questions
What are the Worcester office's hours?
Mon 7:30–11:30 & 1:30–3:00 | Tue 8–11:30 & 1–3:30 | Wed 8–11:30 & 1–4:30 | Thu 8–11:30 & 1–3:30 | Fri 7:30 AM–2:00 PM.
What phone number should I call for the Worcester office?
(508) 506-3003, which is specific to the Worcester location and separate from our general (978) 537-4805 line.
Is the Worcester office open on Fridays?
Yes, Worcester is one of two locations (along with Stoneham) open on Fridays, from 7:30 AM to 2:00 PM.
How do I schedule an appointment at this location?
Select “Worcester” as your preferred location on our online appointment request form, or call (508) 506-3003 directly.
What conditions do you treat at the Worcester office?
Our Worcester team treats environmental and food allergies, asthma, sinus conditions, and immune system disorders for patients of all ages, with individualized treatment plans.
Do you offer allergy testing and immunotherapy (allergy shots) at this location?
Yes, we offer skin and/or blood testing to identify triggers, and can build a treatment plan that includes immunotherapy if it’s a good fit for you.
What insurance plans does the Worcester office accept?
We accept most major insurance plans, including Aetna, Blue Cross/Blue Shield, Cigna, Fallon, Harvard Pilgrim, MassHealth, Medicare, Tufts Health Plan, and United Healthcare. Celtic Care Insurance is no longer accepted — call with questions about your plan.
Will I be charged toward my deductible at my visit?
If your plan has a deductible, we collect $150 toward it at your visit; the remaining balance is billed once your insurance processes the claim. We can look up your deductible for you ahead of time.
What is your missed appointment / cancellation policy?
Appointments canceled or rescheduled with less than 24 hours’ notice are subject to a $25 fee for follow-ups or $50 for new patients. Please call as soon as you know you need to reschedule.
Can I book a telehealth appointment at the Worcester office?
Yes, virtual visits are available for eligible appointment types — ask our scheduling team when you call to book.
Worcester Providers
Whitney Dunlap, MD
Pooja Patel, MD
Pooja Patel, MD Dr. Patel completed her fellowship in allergy and immunology at the Johns Hopkins School of Medicine and…

